We are happy to provide support for any merchant seeking assistance with integration of the CRE Secure module.
- For support please email firstname.lastname@example.org or go to LIVE CHAT for quick assistance M-F 7:00 am - 6:00 pm EST.
- Please provide to us your CRE Secure Account ID for faster service.
- Live chat operators are able to assist with integration or troubleshooting assistance during business hours only. After hours we have a live tech on duty to alert our staff of urgent live processing issues should they arise. Typical responses are within the same business day. Weekend responses if urgent are replied to the same day. If not urgent, they are replied to the next business day.