Case Studies/Testimonials

After deciding to revamp our webstore we looked for a payments platform. After reading about PCI compliance and the consequences of not being PCI compliant we decided to use CRE Secure as it seemed like an easy and secure route to PCI Compliance all at a good price. After we set up a CRE Secure account we found our store was not connecting to CRE Secure properly. After contacting CRE Secure's support team describing the problem we were replied to in just under an hour. Within two hours of us finding the problem the support team had completely fixed the problem. We were astounded as there are very few companies who get back to the customer so quick and actually fix the problem instead of giving the customer lists of things to try which 'may' fix the problem. Then just over a week later we received an email asking if we had anything else we could use help with. I know very few companies which take such a proactive approach to customer support. The sales representative then found a inactive profile which had been created by mistake and removed it for us. I know very few companies who are actually proactive when it comes to customer support and try to make life easier for the customer but I can gladly say CRE Secure is one of them.

Piano Covers Online began evaluating PCI compliant solutions that would integrate easily with PayPal and provide a secure card-not-present environment that would not require costly updates each time PCI DSS changes occurred. Piano Covers Online implemented a PCI compliant, payment security service hosted by CRE Secure to meet their payment security requirements.

"We tested a number of systems," said Paul Franklin, owner of Piano Covers Online. "Some had potentially unfavorable terms and conditions, while others were too complex or difficult to set up with new payment gateways. We were looking for a service that was quick and simple and would protect customers from potential fraud at the point of sale. CRE Secure had everything we were looking for in a payment security solution."

I am Russell Kelly I want to thank the Staff at CRE Secure. We needed a PCI compliance solution for our website. Our 40,000 customers value security. We now offer them the highest level of PCI, credit card and Identity security available on the web. Through the efforts of the technical staff at CRE we are up and running seamlessly with a rock solid solution. THANKS CRE!